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Monitoring and updating the training plan/calendar in conjunction with the CPTS and Manager Training & Standards for yearly/monthly/weekly schedule in order to meet operational requirements and to ensure that accurate statistics are captured in the training database. b. Capture Data, collate of daily/weekly/monthly/quarterly/yearly Flight Crew training statistic data to assist the production of the internal productivity reports. c. Coordinate training for third party admin requirements with the Manager Training & Standards. d. Ensure continuous liaison with the appropriate personnel about flight crew training expiries, comparing the physical record with the crew rostering system, ensuring that they are in line and up to date. e. Inform crew planning personnel of any change in flight crew qualification and update the Section's records accordingly. f. Ensure coordination with flight crew planning personnel with regards to flight crew training requirements. g. Formulate tracking and monitoring systems and solutions. h. Ensure all the crew's records are safe and well secured. i. Responsible for creating, monitoring and filing of the crew attendance in training. j. Prepare course folders, containing all relevant documentation in order to enable the trainers to manage the daily progress of the course. k. Ensure effective and efficient communication of the ground training nominations of all the flight crew. l. Assist the administrator supervisor in maintaining inventory of stationary items, training equipment, and training material. m. Act as a focal point of communication in the absence of CPTS. Provide administrative support to training captains.", "t_create": 1610409600, "id": 3325012, "ats_job_id": "JR0010789", "name": "Executive - Training & Standard", "display_job_id": "JR0010789", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Bengaluru - Alpha 3", "stars": 0, "department": "Flight Operations Office", "type": "ATS"}, {"locations": ["KL Sentral"], "t_update": 1611531022, "job_description": "Job Description Senior UX Researcher In AirAsia, Senior UX Researcher's role is to help everyone focus on the user. In this role, you will create understanding and empathy around user needs for your entire product team including designers, product managers and software engineers. You will do so by conducting primary research, exploring the behaviours and motivations of our users through methods like ethnography, surveys, usability testing and log analysis. Your research will help us create useful, usable and delightful new products and features for people as well as continually innovating on our existing products. You'll inspire change at all stages of product development by delivering compelling, written, inperson and visual presentation on your findings. Responsibilities Define, plan and conduct independent research on multiple aspects of products and experiences to drive actionable changes in AirAsia's growth strategy Collect and analyze user behavior through ethnography, surveys, usability testing, benchmark studies, server logs and online experiments (A/B testing) Work with Designers, Product Managers, Software Engineers and other UX Researchers to prioritize research opportunities in a fastpaced, rapidly changing environment Understand and incorporate complex technical and business requirements into research Advocate research findings to diverse audiences through written reports Create and design a goodquality presentation, describe a study and the results in simple words (words of the users without losing the essence). Independently present the results of the study to the team and stakeholders Provide feasible solutions or tips to solve operational problems and to coordinate resources of business/operations teams, so as to advance the implementation of research results and follow up on the results Assimilate and master the user research knowledge to form systematic research methodology and promote it within AirAsia and guide the professional growth of small user research teams Requirements Experience conducting semistructured interviews, contextual field visits, usability studies either live or remote (e.g. Userzoom or usertesting.com) Must possess at least a Diploma or Bachelor's Degree in a related field 610 years of experience of relevant work experience Experience integrating user research into product designs and design practices Ability to judge research feasibility, so as to solve the product's core experience problem Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process. Effective interpersonal, communication, negotiation and collaboration skills. We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1610928000, "id": 1842128, "ats_job_id": "JR0010184", "name": "Senior User Experience Researcher", "display_job_id": "JR0010184", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "KL Sentral", "stars": 0, "department": "Product Development", "type": "ATS"}, {"locations": ["Kuala Lumpur (RedQ)"], "t_update": 1611530061, "job_description": "As Group Cluster lead, your role is to develop and deliver holistic Group Procurement Category Sourcing strategies for Information & Communication Technology and Digital Solutions across the Group entities, inline with established Group Procurement agenda and relevant function priorities. Ensure timely, accurate and complete reporting on Category Spend, strategic plans, project status and performance against established KPIs Partner with key stakeholders in the senior management capacity to articulate Group Procurement Category agenda and strategies, influence them to support the goals and enabling necessary resources to deliver the objectives Plan, develop, execute strategic sourcing projects to deliver targeted savings and other KPIs, including cash flow improvement, risk management and compliance Collaborate with key stakeholders from other functions to lead ideation of Productivity and Innovation projects; kickoff, maintain progress, ensure timely achievement of the objectives and sharing periodic reports on the status. Ensure development of reliable supply base for the Category needs, supplier evaluations and manage supply risks and business continuity Ensure visibility and transparency of the Category spend, provide thought leadership by continuously analyzing the data and providing strategic perspective on identified key drivers that impact the business Interface with users to understand needs and deliver continuous value across the supply chain Own contract negotiations, management process and ensure compliance with legal requirements and Company's policies Develop strategic partnerships with Suppliers to drive innovation, including employment of digital systems and technologies that will transform the management of the Category Support Group Head of Procurement for any other relevant functional assignments or tasks Role Responsibility Strengthen AirAsia brand image and customer advocacy Promote AirAsia's culture and values within the organization and externally Act as the voice and a leader of Group Procurement and perform as Category SME Ensure transparency and promote good governance Deliver excellence in Procurement, including commercial and process ownership for all sourcing activities Manage direct reports, develop talent and strengthen staff capability; ensure all staff receive appropriate training and fair support for career development Pursue continuous improvement and innovation through digital solutions Qualifications Min 10 years of experience in strategic sourcing and procurement with gained experience in Information Technology, Software, Communication and Digital Solutions, preferably working in major airlines or aviation industry A bachelor's degree in computer science, engineering or finance; MBA degree is a plus Strong negotiation skills and commercial acumen about the IT & Software services, Digital Systems and Platforms, Communication Infrastructure, able to manage the contracting process Able to prioritize, focus, persevere, manage time well and aim to deliver from start to finish (good project management skills), while being tolerant and having patience with people Detail oriented, strategic, creative, analytical and good with numbers and analysis tools (MSExcel / Google Sheets) Experience with Best Practice Procurement Analysis and Strategy Development tools to identify saving opportunities Positive with self and others, good in relationship management and able to influence others Have integrity, ethical, respectful and service minded; able to collaborate with others from different cultures with different values, excellent in providing customer service and stakeholder management Confident, selfinitiator, able to manage change Demonstrate pragmatic and entrepreneurial Leadership in approaching problems Able to network with others, be a team player and team leader; stay up to date with the matters relevant to job Excellent verbal and written communication skills in English; Any of Thai / Malay / Bahasa language is a plus", "t_create": 1604966400, "id": 2133301, "ats_job_id": "JR0010347", "name": "Group Procurement Manager - Category Lead - ICT and Digital", "display_job_id": "JR0010347", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Kuala Lumpur (RedQ)", "stars": 0, "department": "Procurement", "type": "ATS"}, {"locations": ["Wisma Tune"], "t_update": 1611531079, "job_description": "Job Description Strategize, develop and present prototypes and drafts to branding team to use in various user interface design for our platform and products requirement. Brainstorm, generate new and clear ideas, concepts, layouts and graphics of creative assets for brand messaging and user experiences from beginning to end for marketing collaterals or campaigns Translate business requirements, user needs, technical requirements into a design that are visually enticing, easy to use and emotionally engaging. Conceptualising visuals and testing graphics across digital channels to ensure final graphics and layouts are visually appealing and onbrand. Collaborate with other departments to determine consistency in visual tone and style, ensuring that it complements accompanying copy. Collaborate with content/copywriters to develop engaging and inspiring creatives. Maintain high standards of visuals and exercise quality control across all deliverables. In the loop of industrywide trends to create engaging and culturally relevant visuals that inspire, engages and sells. We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1611187200, "id": 3311192, "ats_job_id": "JR0010863", "name": "Visual Designer", "display_job_id": "JR0010863", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Wisma Tune", "stars": 0, "department": "Creative", "type": "ATS"}, {"locations": ["Wisma Tune"], "t_update": 1611530719, "job_description": "Job Description What you'll do Monitor accounts and transactions to identify and predict risky behaviour Scale risk processes to cover an increasingly large and complex landscape of payments risks given our rapidly expanding user base Collaborate crossfunctionally with other internal teams to implement sustainable solutions for fighting abuse and managing payments risks This role is responsible for monitoring fraud trends, investigating emerging threats and quickly developing and deploying new strategies to manage those threats. Must balance loss decisions with the impact to operational teams and the customer experience. Is expected to develop and apply deep fraud and process expertise, and to leverage sophisticated tools/detection systems to manage risk/reward balance. The successful candidate will work collaboratively with a diverse team of operational agents, Fraud solution developers, data scientists, business insights analysts and subject matter experts and applies fraud business expertise leveraging advanced tools and detection systems to manage risk appropriately. The incumbent will be accountable for loss and customer experience targets. Your Qualification Naturally curious and passionate about risk prevention: if something seems off, you want to investigate what's going on and solve root problems Decisive, yet open to learning: you will make many critical decisions every day, even with the knowledge that you will be wrong some of the time Expertise in writing SQL to query relational databases and/or experience with quantitative tools such as Spark, Scala, Python, R 23+ yrs Data Analyst exp. in Cheque Fraud Strategy & payment processing Power user in SQL or SAS or Python for data extraction/analysis/visualization - at least 1 year (more the better) Data Mining and modelling - 2+ year Able to present findings to a variety of stakeholders/audiences - 1+ years experience Strong communication skills [to communicate strategy analysis to both technical & nontechnical team members (verbally or via documentation)] NICE TO HAVE Knowledge of machine learning Agile experience Undergraduate degree from a technical domain (e.g. finance, engineering, mathematics/statistics computer science), preferably from a STEM program Proficient with data extraction/analysis/visualization tool (i.e. SAS, Python, Knowledge Seeker, Excel, Tableau We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1610496000, "id": 3292071, "ats_job_id": "JR0010797", "name": "Fraud Lead", "display_job_id": "JR0010797", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Wisma Tune", "stars": 0, "department": "Revenue Assurance", "type": "ATS"}, {"locations": ["Kuala Lumpur (RedQ)"], "t_update": 1611530360, "job_description": "Job Description Key Responsibilities - Robotic Process Automation (RPA) Development: RPA Developer designs and develops new processes and enhancements using core workflow principles within the RPA technology. Analyze new process automation candidates, quickly assessing the feasibility and accurately estimate development effort. Apply RPA workflow design best practices when developing or maintaining workflows. Apply agile practices and principles to maximize business value and continuously improve the delivery of the right customer outcomes. Review workflows developed by other RPA Developers to ensure compliance with internal control/security/audit requirements. Provide maintenance to production workflows by ensuring second level support for workflow incidents; investigate reported errors, agree on error severity and propose resolution. For workflow support tasks, respect SLAs agreed with business for workflow downtime. Report issues to third level support (RPA vendor) if incidents cannot be solved by the internal team; ensure development fix, unit testing, and production deployment preparation. Configure enhancements /change requests to already automated processes. Work within project planning constraints, communicating any identified project risks and issues to the RPA manager accordingly. Work collaboratively with Business Analysts and Product Owners during test phases and UAT to test, debug and overcome issues. Skills Required: Minimum Bachelor's Degree in IT/ Computer Science, Engineering, Mathematics,\u00a0 Science & Technology or relevant qualification focusing on programming or\u00a0application development. Minimum intermediate knowledge of Python and SQL. Qualification in process improvement and process analysis i.e. LEAN, Six Sigma is an added advantage. Project and change management experience, preferably involving IT implementations and UAT management. Strong analytical skills required, including a thorough understanding of how to\u00a0interpret customer business needs and translate them into application and\u00a0operational requirements. Business ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution. Strong written and verbal communication skills; ability to communicate technical\u00a0and business information effectively to both technical and nontechnical people. A good team player collaborates well in crossfunctional teams. Experience with developing and implementing automated RPA processes as a certified developer, or openness towards learning new technologies. We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1610064000, "id": 2999149, "ats_job_id": "JR0010731", "name": "Executive, RPA Developer", "display_job_id": "JR0010731", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Kuala Lumpur (RedQ)", "stars": 0, "department": "Software Engineering", "type": "ATS"}, {"locations": ["TeleHub"], "t_update": 1611530997, "job_description": "Job Description Terminal Operators (CTOs). We rely heavily on CTOs to ensure we can maximize our ability to sell and transport cargo. The success of selling and maximizing cargo space relies heavily on planning and strong communication/coordination between CTO's and our Load Planning team. The Load Planning team is at the frontline of operations and the first to understand when our cargo transportation plans are not able to proceed as intended. They react quickly to abrupt changes and find creative rerouting solutions to ensure every single delivery is transported as intended. We are looking for a businesssavvy, criticalthinking and creative Duty Executive who can lead a team of 1030 Load Planners. As a Duty Executive, you will be the leader that is helping to steer the direction of multiple teams. Beyond just daytoday direction, it is critical that you are able to motivate and bring out the best in your team members. You will be based out of our GTR warehouse in LCCT. As we are a 24/7 operation, this role will be on a fulltime basis and you will be reporting daily to the Manager of Load Planning. You will fit perfectly in this role if you are comfortable working independently and are able to exercise your skills in a highpressure and fastpaced environment. Throughout your role, communication in English will be critical and you can expect to use Microsoft Excel on a regular basis. A DAY IN A LIFE As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to: Organize your team and ensure work across teams are seamless with no missing gaps / duplication of roles Preempt unpredictable situations and proactively identify how to avoid challenging situations Lead the coordination with the stakeholders to ensure plans are executed in a timely manner Have a business mindset and apply judgement when needing to prioritize cargo loading / unloading \u2018Be on the ball' and be on top of station performance i.e. : observe tonnage, no. of parcels etc. data Ensure data accuracy of cargo that is transported with us Be an inspirational leader; understand what motivates your team, lead by example and \u2018walk the talk' Invest in developing the capabilities of your team, plan for training and have a coaching mindset Regularly seek feedback from the team to understand what can be done better, consider technological solutions At the onset, you may be cultureshocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders: Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves Do what is needed to get things done, as they believe speed is more important than anything else to effect change Over communicate, particularly as they are all quite autonomous Take care of our staff, and treat them as they would want to be treated Are rigid on goals, but flexible on the details SKILLS These are minimum skills requirements and a \u2018musthave' for the role: Can speak and write English to an advanced degree Displays confidence in public settings, and in front of an audience Able to work with minimal supervision and is able to make sensible judgement calls Is a fast thinker - able to solve problems onthego and adapt to new situations Has an entrepreneurial spirit and a business mindset A natural leader with prior experience managing large teams, >10 people Displays high attention to detail Is calm, especially under pressure Has an analytical background Comfortable with Microsoft Excel and has used it in prior work These are skills that are \u2018nicetohave' and will make you standout in the job application: Hungry for the job Natural communicators Multilingual, knowing Mandarin is a plus Have failed at something, but had the resilience and grit to improve yourself Understand prioritization and tradeoffs between revenue and resolving customer expectations Detail oriented in identifying, tracking and resolving issues at multiple levels Equally comfortable behind a computer or being in the ground where the action is Trustworthy, and reliable, and has references to back that up Enjoys travelling and is open to living and experiencing other cultures QUALIFICATIONS & EXPERIENCE At least an undergraduate degree, any discipline 36 years in project management / strategic data analysis/ process improvement role We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1611100800, "id": 3311194, "ats_job_id": "JR0010861", "name": "Duty Executive, Load Planner", "display_job_id": "JR0010861", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "TeleHub", "stars": 0, "department": "Logistics", "type": "ATS"}, {"locations": ["KL Sentral"], "t_update": 1611531757, "job_description": "Job Description Are you ready to take off and be part of the Allstar employee? Whether you're applying for a developer, product manager or data scientist, at AirAsia we act as One AirAsia. Be part of the recruitment team, specializes in finding candidates to fill technical roles, such as Software Engineer, Technology Lead, and Engineering Manager. You will be proactively sourcing for potential talents, take a lead on recruitment hiring projects and drive overall recruitment excellence. You should be passionate about recruiting for technical talents where hiring speed and hiring standards are high. You also enjoy working in an ambiguous environment where speed and customer obsession are key attributes for success. You have a growth mindset, are unafraid to experiment, and propose solutions based on recruitment data. You will: Develop long term relationships with the business on a global scale that meet multiple needs Across Asia increase visibility and knowledge of AirAsia as a Travel Tech company among talents who fit the profile Run fullcycle recruiting by ensuring high standards for fast hiring is in place Attend career fairs, interact with students and promote our employer brand Increase our social media presence and drive social media campaigns to meet hiring needs for assigned roles Provide timely reporting of key recruitment metrics and insights to drive decisions and improve the process Engage and collaborate with hiring managers and drive high satisfaction of recruitment service provided to them Independently drive recruitment projects with the aim of optimizing recruitment process, increase quality and speed of delivery You have 68 years of relevant working experience in a fastpaced, highgrowth environment Experience hiring senior positions, software engineering talent locally and internationally A big plus with experience work as a Technical Recruiter Familiarity with Applicant Tracking Systems and resume databases Have worked on high volume roles but also niche positions Experience in building relationships with partners and customers, externally and internally Experience developing a strategy, planning and executing against that strategy You are selfdriven and able to deliver results in an ambiguous environment Strong communication and collaboration skills across all levels We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1611187200, "id": 3311966, "ats_job_id": "JR0010866", "name": "Assistant Manager, Recruitment", "display_job_id": "JR0010866", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "KL Sentral", "stars": 0, "department": "Recruitment", "type": "ATS"}, {"locations": ["Tangerang (RedHouse)"], "t_update": 1611530698, "job_description": "Job Description Responsibilities Formulate, implement & analyze business strategies to maximize overall sales growth and profitability in line with the corporate plan of AirAsia Secure continued growth by managing existing accounts/distribution channels and identify and implement new channels and growth opportunities; Set & Achieve sales targets; Gather market intelligence and monitor industry developments and competitor activity in the territory; Maintain understanding of governmental and regulatory issues that can impact our business in the territory; Prepare regular report and review on sales performance with the Management on weekly and monthly basis. Functional Duties Develop sales strategies, set sales targets and key KPIs for the department to align with overall Regional Commercial plan Provide perspectives and insights on global trends related to the aviation industry especially on air ticket selling related; analyse trend and identify business opportunities and threats Lead and manage the distribution channel(s) and team(s) with AirAsia model and interest in priority Actively contribute to the strategic plans within the offline portfolio, ensuring that plans accurately reflect the needs of the market. Maintain existing and develop new trade customer relationships Oversee operations of sales support teams to ensure customer satisfaction and provide support as needed Coordinate with respective team leads/heads and other relevant parties to identify new business opportunities Review sales performance and provide support to other point of sales (POS) as needed Desired Skills & Experience Minimum qualification is Diploma/Degree holder in any field with at least six years commercial experience in sales and distribution sectors, knowledge of the aviation business is preferable The ideal candidate for the position will be an accomplished and experienced sales manager with a track record of delivering results within a competitive and fast moving industry; Proven track record of successful sales and client relationship management; Experience of staff management and development is an asset; Highly developed communication, negotiation, sales and presentation skills; Ability to understand complex business processes, technology and products and the benefit they can bring to the portfolio; A keen grasp of the economic drivers of the business and the ability to apply this knowledge, along with creativity, to drive innovative solutions and cost effective relationships; Microsoft Office application, fluent in written and spoken English is a must; Good interpersonal, communication and strong analytical & presentation skills; Ambitious and resultsdriven and able to work independently; Pleasant personality and proactive attitude; The candidate must be willing and able to travel extensively. We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.", "t_create": 1611100800, "id": 3308956, "ats_job_id": "JR0010855", "name": "Sales Manager", "display_job_id": "JR0010855", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "Tangerang (RedHouse)", "stars": 0, "department": "Sales & Distribution", "type": "ATS"}, {"locations": ["KL Sentral"], "t_update": 1611530984, "job_description": "About Redbeat Academy The first of its kind \u201cAirAsia Tech Academy\u201d is managed by AirAsia's venture arm RedBeat Ventures and will offer courses in various technology streams including Digital marketing, Software engineering, Data , Cyber Security, Product Design and Tech infrastructure design making it AirAsia's very own onestop technology, leadership, and innovation academy. Here's what an ordinary day looks like : The training lead is responsible for developing, delivering and evaluating training that enables our employees, customers and partners to effectively and impactfully leverage on technology to innovate. The scope of what we are being asked to deliver in the next few years is increasing exponentially. It is an exciting time to join a fast growing business and be pivotal to its success Participate in training planning conversations with strategic customers/partners and work on tailoring content for those audiences as required. Collaborate with AirAsia Tech HODs to bring cutting edge training experience Mentor internal and external authorized instructors as part of a train the trainer program. Capture and share bestpractice knowledge across the training community. Understand the market segments, customer base, and industry verticals. Support training activities at Marketing events, including delivering technical classes/presentation You got to have these to carry out the job: 5+ years' experience as a highperforming training business and experience in delivering training to group Graduate with a degree in computer science or software engineering Good understanding, application of the key computer programming languages (Java, Python, Mean, Go , Ruby etc) and other upcoming algorithms Excellent communication skills and proven success in the area of expertise. RedBeat Academy focuses on cultivating practical skills, hence the importance of having a proven track record in area of expertise. Solid technical understanding of cloud technologies and subject matter i.e. need to be able to effectively work with the RedBeat Academy team and technical trainers on technical training delivery plans, curriculum updates, and curation. Excellent presentation and communication skills to effectively communicate with management and customers. This is very important in ensuring effective learning which is the key differentiation of RedBeat Academy Ability to clearly articulate complex concepts (both written and verbally). Ability, understanding, and usage of active listening skills (especially with customers). Problemsolving, critical thinking Preferred Qualifications: Solid understanding of Training/Education businesses and supporting learner ecosystems Superb business acumen and knowledge (Subject Matter) with evidence of strong handson experiences to apply the skills/knowledge taught in real business environments Strong interpersonal skills and comfort working in and through a crossfunctional organization. Comfort with working in a fastgrowing, dynamic and sometimes ambiguous environment We are all different one talent to another that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be the best. We committed to creating a diverse work environment and are proud to be an equal opportunity employer. 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